FAQs

Drapery Industries

Do you have custom window treatment-related questions? Review our FAQs below for more information. Let Drapery Industries help with your next project! Please reach out to us with any questions or to schedule an estimate!

Where do your products come from?

We proudly manufacture our window shades in Rochester, NY, as well as other products, in our 16,000 sq ft facility located in the heart of Rochester, NY. As the largest custom roller shade and drapery maker in Western New York, we craft everything locally under tight quality control. By manufacturing on-site, we maintain consistent standards, fast delivery, and support local jobs while delivering high‑quality custom window treatments. Reach out to us today to learn more!

Do you install?

Yes, we provide full professional installation performed by our in‑house team. Our custom drapery installations in New York are completed by expert installers certified in aerial lifts, safety, and OSHA protocols. Because we design, produce, and install our own draperies, shades, and curtains, you receive seamless service. With decades of experience in New York State, our team ensures each project is executed on time and with exceptional craftsmanship.

How would I go about obtaining a quote?

To get a quote from our drapery company, we typically begin with an in‑person consultation to assess your needs, measurements, and design preferences. Following that, our sales staff prepares a formal emailed estimate tailored to your project. You may reach out by phone or email, or fill out an interest form, to schedule this meeting and start your project with personalized attention from our team.

What is your service area?

Our theater drapes services, as well as all other services, cover Western and Central New York, including Rochester, Buffalo, Syracuse, Utica, Albany, Binghamton, Elmira, and Olean. From school auditoriums and commercial theaters to office buildings and hospitals, we measure, manufacture, and install full systems tailored to each venue. On larger projects, we sometimes travel beyond these regions, evaluated on a case‑by‑case basis to ensure seamless delivery and installation.

Do you do commercial or residential work, and do you have a showroom?

At Drapery Industries, we serve commercial clients. Our drapery, blind, and stage curtain manufacturers know the commercial industry inside and out, allowing us to serve our customers fully on each project. We also maintain a showroom at our Rochester facility, open by appointment, where you can see custom draperies, shades, blinds, and drape styles in person.

What is your typical lead time?

As one of the trusted custom drapery companies in Rochester, NY, our typical lead time is 4 to 6 weeks from order placement to installation. Actual timelines can vary based on project size, material availability, and manufacturing demands. We can often accommodate expedited needs by leveraging our local facility and efficient in‑house production process to meet deadlines without compromising quality.

Do you keep products in stock?

We do not keep manufactured items in stock; instead, we fabricate every product on order. For specialized offerings like industrial drapery systems, this means tailored designs to meet your specific needs, whether heavy‑duty stage drapes or healthcare cubicle curtains. Our custom approach ensures the final product fits exact requirements in fabric, fire safety rating, mounting hardware, and functionality required for industrial or institutional use.

Do you warranty your products?

Yes, we do! As one of the premier drapery manufacturers in Rochester, NY, Drapery Industries backs all products with a “Worry Free” warranty. Draperies and curtains are covered for one year; shade products come with a two‑year warranty. Because we manufacture and service everything ourselves, you get our ongoing support even beyond the warranty period. Give us a call to learn more!

How long have you been in business?

Founded in 1966, we’ve built nearly 60 years of expertise in crafting industrial blinds, custom window treatments, and more. From healthcare facility cubicle curtains to heavy‑duty roller shades, our longevity reflects consistent reliability, deep knowledge of industrial and commercial applications, and ongoing commitment to American-made products.

How can I request a quote?

To request an estimate for manual shades, industrial curtains, or custom draperies and valances, fill out a request form! A member of our team will be able to help you decide which options are best suited for your needs. We’re looking forward to working with you!